Cookies & GDPR

Cookies Policy

At O'XTENSIONS we use cookies to improve your user experience on our website. This policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

1. What is a cookie? A cookie is a small text file stored on your device (computer, tablet, smartphone) when you visit a website. Cookies allow the website to recognize your device and collect certain information about your preferences or past actions.

2. Types of cookies we use We use the following types of cookies:

  • Strictly Necessary Cookies : These cookies are essential for the website to function. They enable you to move around the website and use its features, such as accessing secure areas.
  • Performance cookies : These cookies collect information about how visitors use the site, for instance which pages visitors go to most often. They help us to improve the performance of the site.
  • Functionality cookies : These cookies allow the site to remember choices you make (for example, your language or region) and provide you with a more personalized experience.
  • Targeted advertising cookies : These cookies are used to show you relevant ads based on your interests. They may also limit the number of times you see an ad.

    • 3. How do we use cookies? We use cookies to:

        • Ensure the proper functioning of the site.
        • Improve user experience.
        • Analyze traffic on our site using tools such as Google Analytics.
        • To offer you advertisements tailored to your interests.
        • Save your preferences for future visits.

    4. Third-party cookies Some cookies on our site are placed by third parties, including:

  • Google Analytics : To analyze site usage and generate reports on visitor activity.
  • Advertising cookies : Used to provide you with personalized advertising on other sites.

    • 5. Consent to cookies When you first visit our site, a banner will be displayed to inform you of the use of cookies. You can accept or refuse the use of non-essential cookies.

    6. Managing cookie preferences You can change your cookie preferences at any time via your browser settings. Here's how to do it:

    • Google Chrome : Settings > Privacy & Security > Cookies.
    • Firefox : Options > Privacy > Cookies and site data.
    • Safari : Preferences > Privacy > Manage website data.
    • Edge : Settings > Privacy and services > Cookies and site data.

    7. Duration of storage of cookies Cookies may be stored on your device for different periods:

  • Session cookies : Deleted when you close your browser.
  • Persistent cookies : Retain your preferences for future visits.

    • 8. More information For any questions regarding our cookie policy, please contact us at: o.xtensions@gmail.com.

    O'XTENSIONS GDPR Charter

    At O'XTENSIONS, protecting your personal data is a priority. This charter presents our commitments regarding compliance with the General Data Protection Regulation (GDPR) and explains how we ensure the security and confidentiality of the information you entrust to us.

    1. General Commitments

    O'XTENSIONS undertakes to:

    • Comply with European and Belgian regulations regarding the protection of personal data.
    • Ensure ethical and transparent collection and processing of your data.
    • Ensure the security of your information through appropriate technical and organizational measures.
    • Allow our users to fully exercise their rights relating to their personal data.

    2. Fundamental Principles of the GDPR

    We adhere to the following principles in the management of personal data:

  • Loyalty and transparency : You are informed of the collection and use of your data.
  • Data minimization : We only collect data strictly necessary for the purpose of the processing.
  • Accuracy : We ensure that your data is accurate and up-to-date.
  • Limitation of conservation : Your data is kept only for the duration necessary for its processing.
  • Security : We implement measures to protect your data against unauthorized access, loss or destruction.


    • 3. Data Collected

    Data Types

    We collect the following data:

    • Personal details: surname, first name, postal address, email address, telephone number.
    • Payment information: bank card number (via secure providers).
    • Purchase history and product preferences.
    • Browsing data: IP address, cookies, browsing habits.

    Collection methods

    • Via our order and contact forms.

    • During your interactions with our website and our social networks.

    • Through cookies (see our Cookies Policy).


    4. Purposes of Processing

    Your data is collected and used for the following purposes:

    • Order processing and delivery.
    • Communication with our customers (customer service, newsletters, promotions).
    • Improving our products and services.
    • Analysis of user behavior to personalize the customer experience.
    • Compliance with legal and tax obligations.

    5. User Rights

    In accordance with the GDPR, you have the following rights:

    Access and rectification

    • You can request access to your personal data and their rectification if they are inaccurate or incomplete.

    Opposition and deletion

    • You have the right to object to the processing of your personal data or to request its deletion, unless such processing is necessary for the performance of a contract or compliance with a legal obligation.

    Data portability

    • You can request that your data be provided to you in a structured, machine-readable format, or that it be transmitted directly to another controller.

    Restriction of processing

    • You can request the limitation of the processing of your data in certain specific cases (contesting the accuracy, opposition to processing, etc.).

    How to exercise your rights

    You can exercise these rights by contacting our data controller at the following address:

    o.xtensions@gmail.com .


    6. Data Security

    We implement rigorous measures to protect your data, including:

    • Encryption of sensitive data (SSL for transactions).
    • Restricted access to data to authorized persons only.
    • Backup and protection systems against cyber attacks.

    In the event of a breach of your personal data, we undertake to inform you within the legal time limits.

    7. Sharing of Data

    Your personal data may be shared with:

    • Third party service providers for order fulfillment (delivery, payment processing).
    • The competent authorities, where required by law.
    • Marketing partners, only with your consent. We never sell your personal data to third parties.
    8. Data Retention

    We keep your data for a limited period, proportional to the purpose of the processing:

    • Order-related data: 10 years (tax obligations).
    • Marketing data: until you request deletion.
    • Technical data (cookies): in accordance with our Cookies Policy.
    9. Data Breaches

    In the event of a breach of your personal data, we undertake to:

    • Inform the data protection authority within 72 hours of detecting the breach.
    • Notify you if this violation is likely to result in a high risk to your rights and freedoms.
    10. Amendments to the Charter

    This charter may be updated to reflect legislative or organizational developments. Any substantial changes will be communicated via our site.


    For any questions regarding our GDPR charter, contact us at: o.xtensions@gmail.com .